INTRODUCTION TO YACHTING (01-demo)

Introduction to Yachting / Module 4: Communication Dynamics and Professional Engagements


Your next step on this journey is to learn about effective communication and how to stay professional in every situation.



Successful communication is key in the yachting industry. This module covers different ways you can communicate with your crewmates and focuses on effective communication methods and ways to avoid and resolve miscommunications.

Albert Mehrabian, a professor at UCLA, claimed that 93% of what we say to each other, we say without words:

  • 55% of communication is done through body language and
  • 38% through tone of voice.

Source: globalforum.diaglobal.org – The power of nonverbal communication.



Lesson 1:  

Types of communication  

Learn about the different types of communication (verbal, non-verbal, written and visual) and how important it is to make sure all forms of communication are aligned, clear and easy to understand. You learn some tips to help you improve your verbal and non-verbal communication. 

Lesson 2:  

Professional engagements 

This lesson gives you a guide on effective communication across cultures and languages in the work environment. You learn how to prevent misunderstandings and resolve them constructively when they arise. This ensures clearer, more productive interactions in diverse settings.